Technology
Service Designer
Archived
Contract
DISYS
FULLY REMOTE – EST AND CST highly preferred
- Support cross-functional teams in design sprints using human-centered and design thinking methodologies
- Use service design tools to build a comprehensive view of the current state of employee experience in different journeys as well as the aspirational state
- Identify opportunities to improve employee experience across different touch-points and articulate the dependencies and complexities across these touch-points
- Perform user/employee research in partnership with UX Research
- Produce Service Design Blueprints, Journey maps, Concept Designs, Service Experience prototypes, Empathy Maps, and Value Proposition Proposals for the creation and evolution of products and services
- Plan and execute co-creation workshops with stakeholders to propose the most viable solution for a given problem
- Prototype services in order to validate ideas and iterate on them
- Turn insights and opportunities into differentiated service experiences
- Map user journeys and help partners define their processes to enable new service experience
- Participate in the delivery of a range of projects, defining project scope, goals, and deliverables in collaboration with key stakeholders
- Establish relationships and liaise with key stakeholders throughout the project life-cycle and able to communicate and envision service concepts to team members, stakeholders, and management by using a diverse set of methods & tools that illustrate all the components and touch-points of the current and future service
Minimum Qualifications
- Proven expertise in Service Design/Design Thinking/Human-Centered Design
- Experience in Design Consultancy or equivalent Service Design experience
- Academic/Applied knowledge in the following areas: Design Research, Service/Experience Prototyping, Experience Design
- Hands-on experience designing for a variety of digital touch-points and non-digital channels
- Experience with conceptualization, ideation, and iterative prototyping and experience employing various methods to prototype service concepts such as staging and role-playing approaches
- Experience organizing data into clear service design blueprints and communicating ideas and designs to diverse groups of stakeholders
- Proficiency with design and prototyping tools such as Adobe, Sketch, InVision, or other similar tools
Location
Grand Junction, CO
Type
Contract
Industry
Technology
More jobs at DISYS
Services Designer
DISYS
Boise, ID
Agency / ConsultancyTechnology
3 years ago
Service Designer
DISYS
Los Angeles, CA
Agency / Consultancy
3 years ago
Warning: Undefined variable $post in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 2
Warning: Attempt to read property "ID" on null in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 2
More jobs in Remote
Warning: Undefined variable $post in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3
Warning: Attempt to read property "ID" on null in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3
Show more jobs from Remote
Senior Service Designer
Aidn
Soere, Viken
Technology
Report this Job Listing
Proud Partners
We can help you attract the best service design talent and grow your brand. Partner with us.
Don’t miss important updates.
Join our email list to stay updated on new jobs, resources, events, and more to help you with your career
We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.