Service Designer

Norwegian Red Cross
Are you passionate about innovation and service design?
Do you want to contribute to change and innovation in the world’s largest humanitarian organization and simplify, improve and renew the way we deliver our humanitarian work?
Then we need you on the team!
We are now looking for a service designer for the unit for Innovation at the national office in Oslo.
The Red Cross is the world’s largest voluntary humanitarian organisation. The organization works to uncover, prevent and alleviate human distress and suffering both nationally and internationally.
Work assignments
You will
- Lead or participate in innovation and design projects across departments and areas of focus
- Participate in the work to further develop and train the organization in user-centred processes and methods
- Contribute to exercising the innovation muscle across the Red Cross
- Be a driving force for new ways of thinking in an organization that is willing to learn and curious, but large and complex.
- Work with organizational development, research and insight work
Qualifications
We believe you
- Has higher education, preferably at master’s level, in design, innovation or other relevant subject areas.
Experience can compensate for a lack of education - Has a few years of work experience with service design from innovation and design processes
- Has a burning commitment to service design as a method
- Understands the interaction between strategy, technology and design and is able to elevate design to a strategic level
- Able to communicate both verbally and visually, and master the most common digital design tools
Personal characteristics
- Has good collaboration skills and the ability to build relationships
- Able to work independently and enjoy structuring and planning your own everyday life
- Initiative, positive and outgoing
Personal fitness will be emphasized.
We offer
- Meaningful and exciting tasks in Norway’s largest voluntary humanitarian organisation.
- Committed colleagues and a wide network of contacts in a diverse organisation.
- Very good pension and insurance schemes.
- The employment relationship is regulated by the collective agreement(s) applicable at any time in the business, currently: Main agreement Tekna and Functional agreement Negotia.
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