Service Designer

About the job

The ioasys specializes in creating unique solutions for bold companies. We are experts in bringing the best of the digital universe to our customers and transforming society, rethinking it and evolving it. We help brands to innovate through digital transformation and following the principles of agile methodology and user-centered approach, changing the reality of people with technology and innovation from end to end. We are not just thinkers, we are achievers! We are designing a more accessible, connected and intuitive world, as it should be.

We look for a diverse team, free from prejudice and open to all types of races, colors, bodies and beliefs. Our purpose stamped on our current t-shirts “From People. For People.” translates the importance of a heterogeneous environment, full of experiences and impressions of society and its needs.

For the position of  Service Designer , we seek a professional who loves to work with quality, be aware of the news in the mobile world, be proactive and creative.

We provide an innovative environment dedicated to growth, with incredible professionals and constant learning in offices that stimulate creativity and productivity. In addition to our flexible hours (we work from Monday to Friday), we believe in the opportunity to be all creating a company that develops solutions that positively affect the lives of millions of people in different segments. You will be in a horizontal and transparent team that not only values ​​your ideas, but also expects you to be part of building the company with us.

Responsibilities and duties: 

• Plan, execute and facilitate co-creation sessions and innovation projects based on the Design Thinking approach, in projects by ioasys external and internal clients;

• Translate needs, behaviors and opportunities into insights and ideas;

• Apply research methods with users and develop prototypes;

• Prepare reports and results of processes.

Requirements and qualifications: 

• Complete higher education in Product Design, Graphic Design, Service Design or related areas;

• Experience in applying user-centered methodologies, such as: Design Thinking, Design Sprint, Lean Inception, etc;

• Experience in facilitating dynamics and workshops;

• Knowledge in project management and technology;

• Skills in design and content layout;

• Communicative and creative profile;

• Solid knowledge in design tools (Illustrator, InDesign, Photoshop, etc.).

Differentials:

• Advanced English and / or other languages.