Finance

Senior Service Designer

Archived
Full Time

DNB

Do you want to help customers choose us? We are looking for more designers!DNB contributes every day to supporting customers big and small. Our goal is that you as a customer should consciously choose us, because we are the best bank for you. We have a large in-house design environment and are now looking for several experienced designers to join the team.

Why should you join the team?
With us, you become an important part of a centralized design environment with around 40 skilled design colleagues. You will work on prioritized projects in agile delivery teams. Here you work together with good colleagues from business and Tech. You get room for maneuver and good opportunities for development. As a designer at DNB, you get an exciting and meaningful everyday life, with the opportunity to influence both how we work and what we work with.

Responsibilities and tasks
The initiative we are working on now is in online and mobile banking for both private customers and businesses, identification solutions and other global digital services. In addition, we work with commercial customer journeys, consultancy models and innovation projects.

Among other things, you will work with:

  • design deliverables in product teams related to workshops, user involvement, insights, customer journeys and blueprints
  • process management and stakeholder management
  • consulting and sparring with product owners
  • to simplify complexity by visualizing the whole and connections
  • comprehensive design deliveries in innovation projects, from insight to UI
  • to teach the entire DNB more about design and user orientation through practice, communication, guidance, tools and methodology
  • visibility of design value
  • to establish collaboration with other professional environments, internally and externally

Who are you?
You are someone who thrives very well with people. Both with colleagues and in collaboration with others. You also see people in concepts and processes. You think it’s perfectly fine not to come to a set table and handle well helping projects and initiatives that are in a start-up phase. You are the one who sees opportunities, when others see challenges. We are now looking for experienced designers who handle complex issues. You do not see external requirements as limiting, but rules of the game where there is room for maneuver and opportunities to be the best! The people we are looking for will have central roles in important projects and must enjoy working both independently and in a team. You have experience as a designer and are good at adapting theory to practice. You are able to look after the customer and at the same time think commercially.

Our dream candidate can boast the following:
• Education in service design or related disciplines
• Experience as a designer in a large company, as a consultant or in-house
• You have worked with user involvement, insight and analysis
• Have a good understanding of business and technology
• Experience with planning , lead and deliver design deliverables
• Good at communicating, visualizing ideas and explaining complex relationships
• Driven by digital tools and a good understanding of digital solutions
• The ability to challenge in ways that get people on board

Location
Oslo, Norway
Type
Full Time
Industry
Finance
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