Senior Service Designer

We are looking for experienced service designers to influence the implementation of future social and health services and the customer experience. You have a passion for building an entity based on the needs and goals of both staff and patients in social and health care services. At the heart of your work are methods of qualitative and quantitative research, the involvement of different stakeholders, joint planning and the conception of services.

We miss the following features, among others:

• Self-guided grip for making. You will be able to plan and implement large-scale projects with your hands in clay working with experts and patients. You get things done and you work smoothly with our different customer groups.
• Taking responsibility for project lead and delivery. You are an experienced project manager who, in addition to doing project work, is responsible for customer satisfaction, managing and coordinating project and team work, and the satisfaction of team members and the fulfillment of work conditions. However, the position does not involve direct managerial responsibility.
• Diamond concept of quality. You recognize the right phenomena and their backgrounds, you can perceive and brainstorm even complex entities and produce the necessary results from them.
• Humanistic conception of man. As an experienced designer, you do your work primarily through understanding people’s goals, motives, and emotions.
• Knowledge and experience of projects in the Sote industry. You don’t have to be a cooked veteran at the heart of specialist care, but you’ve already gained experience in the field for several projects.
• You have more than 5 years of experience working as a service designer, a suitable degree and you are not afraid of working closely in a consulting company.
• You are familiar with design assignments in digital services and you have also gained experience in change management.
• The ability to work fluently in Swedish, Norwegian and / or Danish is also considered an advantage for the applicant.

Your future colleagues are united especially by the passion to make society more functional and the desire to influence how social and health care in Finland develops. If this sounds good to you, a bunch of smart and enthusiastic people will miss you as a new member of the NHG design team.

At Nordic Healthcare Group, we do socially significant work with a big heart and surrounded by caring colleagues. We live up to our values ​​on a daily basis: the diversity and relevance of our projects are the source of our enthusiasm. We have grown from small to medium and continue to grow towards the most influential social and health expert house in the Nordic countries. Our vision is to enable proactive and impact-based social and health care in Finland and internationally. Only by working together can we achieve our vision. Our encouraging, inspiring and inclusive community is an easy place to come and experience your own place quickly.