Agency / Consultancy

Senior Service Designer

Archived
Full Time

Nordic Healthcare Group

We are looking for an experienced service designer and project leader for our growing team!

How would it sound to bring your service design skills to projects that are really close to people and have a social impact? Have you thought about how social and healthcare services and treatment paths could be developed? At Nordic Healthcare Group, we deal with these issues every day, and we would like to have more expertise in our service design team. Would that be you?

Nordic Healthcare Group is a social and healthcare specialist house, and we help our customers in both the public and private sectors succeed and be successful with the strength of our more than 200 employees. We are now looking for an experienced service designer to influence the implementation of future social and health services and the customer experience, as well as to be responsible for projects and project teams.

We are looking for you, who has a passion for building an entity based on the needs and goals of both the staff and the customer in social and health care. At the core of your work are the methods of qualitative and quantitative research, the participation of different stakeholders, joint planning and conceptualization of services. You are responsible for leading projects and you are supported in your work by competent project teams.

We need the following qualities from our new colleague:

  • A self-directed approach to doing things. You are able to plan and implement service design projects from start to finish involving different healthcare stakeholders.
  • Diamond concept of quality. You recognize the right phenomena and their backgrounds, you know how to visualize and ideate even complex entities and produce the necessary results from them.
  • Experience in leading projects and teams. You can handle several threads at the same time, you are natural in customer situations and you are able to direct the work of others.
  • The humanistic conception of man. As an experienced designer, you do your work above all through understanding people’s goals, motives and feelings.
  • Knowledge of social and health care and experience in projects. You don’t have to be an expert in specialized medical care, but you have already gained experience in the field through a few projects.
  • Several years of experience as a service designer and a suitable degree. You are also not afraid of close-paced work in a consulting company.
  • In addition to English and Finnish, we count the knowledge of another Nordic language (Swedish, Norwegian or Danish) as a suggested advantage.
Location
Helsinki,
Type
Full Time
Industry
Agency / Consultancy
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