Senior Service Designer

Our service design team, better known as the design team, implements, for example, modeling of treatment paths, descriptions of patient paths and digital applications for the pharmaceutical industry. In addition to the pharmaceutical industry, our service designers also work extensively in support of other social and healthcare operators. Along with the service design team, you get to work in close cooperation with NHG’s pharma team, which carries out a wide range of market surveys, health economic modeling and real world data studies for the pharmaceutical industry, as well as with our teams in Copenhagen and Stockholm. Of course, your work is also supported by the rest of our skilled experts who help with a comprehensive understanding of the social and health sector.

We are looking for you, who has a passion for building an entity based on the needs and goals of both the staff and the customer in social and health care. At the core of your work are the methods of qualitative and quantitative research, the participation of different stakeholders, joint planning, and the conceptualization and piloting of services.

We need the following qualities from our new colleague:

• A self-directed approach to doing things. You are able to plan and implement service design projects from start to finish involving different healthcare stakeholders.
• Diamond concept of quality. You recognize the right phenomena and their backgrounds, you know how to visualize and ideate even complex entities and produce the necessary results from them.
• Interest in carrying out projects. You are able to lead projects if necessary and you are natural in customer situations
• The humanistic conception of man. As an experienced designer, you do your work above all through understanding people’s goals, motives and feelings.
• You want to help the pharmaceutical industry to plan and develop increasingly effective treatment pathways and value-added services in cooperation with hospitals, and to share best practice and new ideas at the Nordic level
• Several years of experience as a service designer and a suitable degree. You are also not afraid of close-paced work in a consulting company.
• In addition to English and Finnish, we count the knowledge of another Nordic language (Swedish, Norwegian or Danish) as a suggested advantage. Our work extends widely throughout the Nordic countries.