Design

Service Designer

Contract

Livework studio

About the Paper:

As a Full Service Designer, you will play a crucial role in deeply understanding our clients’ business needs, as well as the needs of our clients’ customers, and translating them into innovative service journeys. You will work collaboratively with a multidisciplinary team to create design solutions that not only meet, but exceed user expectations.

Responsibilities:

  • Analyze business requirements.
  • Plan, conduct and analyze qualitative research to understand users’ challenges and needs, producing actionable insights.
  • Develop personas, user journeys, service prototypes and blueprints, among other service design artifacts.
  • Co-facilitate workshops with stakeholders and project teams.
  • Develop conceptual prototypes to test and iterate service solutions.

Requirements:

  • Proven experience of 3+ years as a Service Designer or similar role, with a portfolio that demonstrates your experience in service design.
  • Communication skills in written and oral English and/or Spanish (advanced or fluent).
  • Knowledge of design thinking methodologies.
  • Familiarity with tools such as Google suite, Miro, Slack, or similar.
  • Ability to work autonomously and in a team.
  • Excellent writing, communication and presentation skills; You communicate concisely and clearly.
  • Have a business-oriented outlook.
  • Proactivity to anticipate needs, raise hypotheses and propose solutions.
  • Having the flexibility to deal with changes, uncertainties and complexities inherent in creating simple and pleasant experiences for users.
  • Excellent organizational and time management skills, being able to prioritize efforts and deliver within deadlines.
  • Commitment to the quality of deliveries.

Desirable:

  • Experience with quantitative research.
  • Familiarity with generative artificial intelligence tools.
  • Graphic skills.
Location
Brazil
Type
Contract
Industry
Design
Apply for Job

Job Details

Date Posted
10/04/2024
Status
Active
Location
Brazil
Industry
Design
Type
Contract
Position
Mid level
Job Expiry
June 09, 2024
Salary
unspecified
Apply for this job

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