Service Designer

Mid-level graphic/digital designer
Day-to-day you will be designing new and exciting learning experiences, marketing campaigns and product designs. You will also work on existing brands and products, following guidelines to deliver high quality design solutions.
You will be a key member of the team providing mentorship and guidance to associates in the team as well as encouraging innovation and experimentation by exploring and sharing new tools and methods with the department.

• Design engaging, original, functional and consistent solutions that align to, and enhance the products design identity
• Design assets for various channels including social media, email, website, events, POS, brochures, leaflets including creating cross-platform, responsive user interfaces
• Refine and evolve branding and apply that design across a variety of outputs both print and digital
• Design UI solutions for websites, micro sites and other digital experiences. Understand UX best practices and how that can be applied to deliver meaningful solutions
• Support the wider team by being involved in interaction design and creating prototypes for user testing
• Contribute to the team’s development by bringing new ideas and solutions to the table
• Present design solutions to briefs that meet the objectives and align to the design strategy
• Liaise with stakeholders and comfortably act as the voice of the user
• Understand how to balance user needs and business requirements in design projects

If you are interested in the Mid-level role, we’d like to see:

• Experience designing for in-house or agency
• Broad experience across graphic design, from branding and print layouts to UI and digital design
• Experience designing to brand guidelines and applying this across a range of print/digital outputs
• Skills in animation and video editing
• Highly creative with the ability to own projects from the initial concept stage to delivery
• Expert working knowledge of all key design tools, such as Adobe suite (Illustrator, InDesign, Photoshop, After effects, Premiere Pro, XD, and Sketch) and the ability to learn new software when needed
• Awareness of UX and user research would be highly beneficial
• Genuinely empathetic, happy to ask for help and give help to others
• Excellent at organising your time and experience of successfully managing busy workloads
• Confident presenting your work to stakeholders and rationalising your design decision
• Highly collaborative team player with a positive, can-do attitude
• Amazing portfolio of work demonstrating skills in print and digital design as well as the process that you follow to get to the final result