Service Designer

As a Service Designer you will be responsible for ensuring the department meets contract base performance targets. Manage the delivery of customer valued solutions & costing whilst taking into consideration our clients standards. Provide effective delivery of assignments using our clients best practice methodologies and tools as well as overlook successful handover of solution to Transition & Service management teams and provide feedback from stakeholders and customers demonstrating WINNING TOGETHER competencies and Role specific competencies. You will also be involved with customer negotiations with the responsibility of defining and negotiating the requirements between the company and the client.
Skills & Experience required:
Ability to build relationships primarily with internal stakeholders and ISP’s, knowledge of Microsoft applications – specifically good Excel knowledge, proven commercial capability in a business focused IT environment, good service understanding of the EDGE or CORE area, understanding of the market & competition and good native and English language skills
What you’ll get in return
We have an excellent track record of building up expertise in people, so this is a great opportunity to learn something new and interesting in a friendly and collaborative environment. Join a multinational, dynamic and highly company where you will enjoy the support of your colleagues while being challenged by interesting technical problems.

Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.

However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.

That’s why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.

We are still looking forward to getting to know you!