Agency / Consultancy

Senior Service Designer f/m/d

Archived
Full Time

Computacenter

Your tasks

In your new role as Senior Service Designer f/m/d at Computacenter, you will be responsible for recording service requirements from various customer segments in the product business as well as the associated services and controlling the quotation process.You can expect:

  • Presentation and presentation of Computacenter services to customers
  • Detailed analysis of customer requirements, e.g. B. based on an RfQ, RfI or RfP tender document
  • Development and coordination of an efficient and innovative service design based on a comprehensive solution according to customer requirements (end-to-end)
  • Preparation of offer texts and implementation of offer presentations as well as planning and control of workshops
  • Assessment of the risks and opportunities in the respective solution design including necessary (counter) measures to limit the risks (risk mitigation)
  • Documentation of the overall solution in the defined solution design template and support of the first phase of a transition and take-on project
  • Identification and development of new services

your profile

  • At least 6 years of professional experience with proven experience in product tenders or comparable relevant experience
  • Sound methodological competence as well as a profound process engineering understanding of the relevant technologies and services in the product business
  • Experience in processing hardware, software, services, XaaS and international tenders
  • Practical experience in the understandable, target group-oriented and management-friendly presentation of complex IT issues
  • Very good knowledge of German and English, both spoken and written
  • Traveling
Location
North Rhine-Westphalia, Germany
Type
Full Time
Industry
Agency / Consultancy
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