Service Designer

Is this about you?

Skills that you can use well for this job.

• You take initiative. Wait? Not for you. If you see an opportunity, you go for it. You are often the first to come up with an idea or proposal.
• You are part of the team. You are a social animal and make an effort for your colleagues. Even if you have to put your own interests aside to do so.
• You see the big picture. You are often three steps ahead of the rest. You see connections everywhere and come up with inventive solutions.
• You want to perform. You know what you want and how you want to achieve it. You give everything for that. Are you having trouble? You don’t give up and you go the extra mile.
• You want to know everything. Have too much knowledge? Impossible. You would like to learn. Fortunately, your curiosity will take you far.
• You adapt easily. Is a project going differently than planned? You stay calm and quickly come up with a new solution.

Dit breng jij mee

Jouw baan

You’re accountable for the service roadmap of network services. You lead the network functional and technical design and you manage (from technical perspective) integration of the Network Services and are accountable for the technical life cycle management of the network service chain.End to end is key to success in the service environment. Therefor you own both the platform and the service. You secure the service by taking responsibility for the overall technical direction of the object, assuring that it will be future proof, open for changes and that these changes will be implemented in a technically excellent way. By doing so you are able to deliver the right quality of the service, as Security and Stability is top priority.

As (Senior) Service Designer your main responsibilities will involve:

• Accountable for the network service platforms and service roadmap, including overall design, build, implementation and LCM of the appointed network services. You will be the owner for these platforms/services.
• Deliver input for Network Evolution Plan
• Accountable for the functional and technical design of the network service/platforms
• Translation of service and business request into best and optimal service solution
• Executing feasibility study, creation of or leading the High Level Design that fits the service and business needs (scope, cost and quality). Leading detailed design and implementation of the service, as you are the authority of the overall technical design.
• Steer internal, as well as external (vendors), design teams and take the lead to ensure a good end result.
• As technical lead of projects, you act as the technical counterpart for the project and program managers.

Dit breng jij mee

You’ve got what it takes You are an enthusiastic Service Designer who is strong on performance & customer orientation and at the same time able to adapt, live and thrive in a continuously changing environment to deliver results during change. This enables you to switch from analysis to actionAs Service Designer your skills and qualifications will ideally include:

• experience & skills in complex technical telecom network environment
• experienced in the network service of telecommunication infrastructures
• experience in developing technology architectures, roadmaps and driving service design & development
• experience in leading cross functional technical teams comprising commercial, service and technical staff
• solid Knowledge of Network Design, Architecture and Core Network experience
• understanding to translate business requirements to technical designs and developments
• experience of writing and reviewing technical design documentation
• hbo level of Technical education or level by experience