Service Designer

Mendix is on a mission to enable anyone in any organization – from the marketing coordinator to the software developer to the CEO – to create things that are transformational for their company. We are fundamentally reinventing the way applications are created and we’re reinventing the future of software development. Sounds ambitious, right? We agree.

Not to brag, but nearly 4,000 organizations worldwide, including KLM, Medtronic, Merck, and Philips, rely on Mendix to build web and mobile applications. Thousands of our customers use our platform to delight their clients and empower their employees. It’s no surprise that we’re a recognized Leader by Gartner and Forrester in a red-hot market expected to exceed $21 billion by 2022. Ok, maybe we did want to brag a little. But we’re proud of what we’ve accomplished…and…we’re humble enough to admit that we need you to make us even more effective.

We are a distributed team across Boston and Rotterdam, with many disciplines. From product design, service design, and UX research, the Mendix design team is filled with creatives focused on elevating design across our industry. The team is also passionate outside of design, always exploring new ways to be creative and tinkering with new technologies or techniques. We believe that collaboration is the key to our success.

Your work will be focused on the initiatives within the Community and Collaboration unit as part of R&D. This unit is responsible for the end to end platform experience for our developer community and the users of the apps built with our platform. Take the Mendix Developer Portal for example: there’s a need to help new developers discover the Mendix Platform, engage them with content and guidance tailored to their needs, and teach them to make beautiful applications.

Do you have a proven track record of scaling a service or a business? Are you comfortable working in the field and in the boardroom? Can you approach projects systemically and are you able to see the big picture while still paying attention to the details? Are you able to apply a diverse set of methods & tools that illustrate the components and map the touch-points of an experience with subject matter experts and stakeholders? We are looking for a Service Designer who can co-create, synthesize and communicate concepts across our organizational horizontal and vertical structures through alignment diagrams.