Service Designer

What makes you unique as a Service Designer

What makes you unique as a Service Designer

• You have at least 3 years of relevant work experience in the service design domain, in which you have developed new propositions. You can work on several topics at the same time, set up workshops independently and implement improvements;
• You always put the customer at the center of your service design work. You like to work towards a win-win situation by empathizing with the situation of the customer and/or stakeholder;
• You can create insight into complex matters (organization, stakeholders, processes, multiple target groups) and you can research and analyze situations in a systematic way. In this way you are able to distinguish main and side issues from each other and you can come up with new solutions;
• You dare to come up with unusual solutions and to propagate them, by connecting different concepts and ways of thinking from different directions;
• You are a good listener to interests, you are open to new ideas and you are able to involve others, including senior management, in your story/convince on the basis of your service design expertise. In this way you come to the best choice and you share knowledge;
• Experience in B2C and affinity with B2B(2C);
• decisive; has competences in line with decisiveness, ambition and connection to take steps quickly and effectively.