Service Designer

Triggo Labs has a super cool opportunity to work as a Service Designer

Challenge:

Mapping what are the perspectives that consumers in Brazil have in relation to a certain cosmetic product of the brand and, with that, finding opportunities for improvement for the company’s positioning.

What will your day-to-day look like:

The service designer person will have a strong focus on the research stage; interview stakeholders and consumers, analyze internal data related to the challenge/company. In addition, as part of the ideation, he will also be responsible for building, leading and engaging participants in co-creation workshops so that together they arrive at the best solution.

The expectation is that at the end of the process there will be a solution plan covering the entire process.

Requirements:

• Master the discovery process (e.g. in-depth interview)
• Analytical and strategic look at the problem
• Knowledge in construction and workshop facilitation
• Good communication
• Desirable: experience in the cosmetics segment;