Service Designer

What’s involved with this role :

Interim Service Designer Remote working PSR 1JP00032197 Pay rate: Up to £495.00 per day pay range subject to IR35 status Key responsibilities: Qualifying user need and identifying patient journeys

Development and testing of a prototype of a service that reflects user-profiles and supports user need

Developing the design of the service, focusing on user needs to deliver the required outcomes including organizing co-design workshops across clinical, patient, and industry users

Working closely with a business analyst to feed user need to support elicitation of required user stories

Proactive engagement with the design group MDT, sharing concepts, and focusing on value. Skills required: Experience in conducting or supporting research with a design or user experience focus, especially within the GDS and NHS service standards framework

Considerable experience in implementing the full research and design lifecycle from designing research, to planning, implementation, recruitment, conducting research, analyzing data, eliciting findings, and communicating recommendations

Demonstrable experience in supporting discovery research defining and testing hypotheses and prototypes

Proven ability to communicate confidently within the scope of the role’s responsibilities by using appropriate tools and language (this may be of a technical nature) to a varied audience of internal and external stakeholders

Can interpret findings and work with the product team to develop and prioritise actions and recommendations

Ability to present research and communicate prototypes and design decisions to non-user centered design professions

Ability to organise co-design workshops with the support of a researcher

Ability to use a range of software, tools and methods to prototype a product or service from low fidelity to high

Ability to understand the context of the service, the NHS, and the business constraints that will inform the design decisions

Able to design within those constraints

Experience of working with a researcher to lead the design of a product or service within an agile multi-disciplinary team with product owners

Experience of testing and iterating a prototypes of a product or service based on insights generated from research and usability testing sessions.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Essential Requirements Please check to ensure that your CV addresses the following items : Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.

Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.

Your availability to work either immediately, or at short notice.

Qualifications and experience relevant to the job role please give full details within your CV document. Other preferable / desirable details to include on your CV, if applicable : Any local authority / public sector experience.

Any relevant qualifications held or being studied for. VW

If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via jobs tclrec.

com but please quote both the job reference and job title exactly as they appear below :

Job Ref : PSR 1JP00032197

Anticipated Length of Assignment : Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the Essential Requirements listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.