Service Designer

The Service Designer plans and executes strategies to meet organization’s long-range goals including acquisitions/divestitures and strategic business alliances. The Service Designer works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

About Us:

Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Partners in Primary Care, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Partners in Primary Care, we’re seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

Benefits:

We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, potential for yearly bonus, tuition reimbursement, paid vacation / sick time, paid holidays, work-life balance, growth, a positive culture and much more!

Service Designer Job Functions:

• The Service Designer evaluates and develops new market initiatives and analyzes business opportunities in both new and existing markets.

• Develops proposals, including feasibility studies, for new business opportunities. Identifies, analyzes, and compares alternative opportunities for entering new markets and adopting new technologies.

• Advises executives to develop functional strategies (often segment specific) on matters of significance.

• Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Vaccine Policy:

We will require full COVID vaccination for this job as we are  healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve.

If progressed to offer, you will be required to provide proof of full vaccination or documentation for a medical or religious exemption consideration where allowed by law. Requests for these exemptions should be submitted at least 2 week prior to your scheduled first day of work.

New hires have until January 14, 2022 to become fully vaccinated

Required Qualifications

• Bachelor’s degree

• Minimum of five year of design research experience

• Minimum of two years of project leadership experience

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• Excellent professional communication abilities, at all levels within the organization, at all times

Preferred Qualifications

• Minimum of three years of human centered design experience

• UX (User Experience) design experience