Technology
Service Designer
Archived
Full Time
Digiterra
- Determining and applying appropriate design synthesis methods
- Support and participate in design research and testing
- Map the existing or intended client experience using relevant client experience artifacts
- Produce supporting client experience artifacts such as experience maps, persona’s, client journey maps, etc.
- Contribute to the design decisions during product development based on client centric perspectives and service design principles.
- Collaborate with adjacent disciplines, such as PO’s, Tech Leads, UX/UI designers, Design Leads, etc.
- Brainstorm potential solutions based on research of client needs.
Requirements
- 3 years of experience design with a specific focus on CX and Service Design (design synthesis, journey mapping and associated artefacts and methodologies)
- Client focused process Design
- Business Process
- Process Design
Location
Johannesburg, GP
Type
Full Time
Industry
Technology
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