Service Designer

We aren’t an incubator, we are building a dynamic and energizing environment where we will provide all the excitement and freedom of a start-up, with the support and stability of an established organization. We want to recruit passionate business builders who look at the world and see huge opportunities to change it.

Responsibilities 

• Delivering end-to-end Service Design, UX or customer experience projects
• Using your passion to build impactful solutions whilst balancing value and cost
• Working with teams of colleagues, partners and start-ups towards a uniting vision

Requirements 

The successful candidate will ideally have:

• Deep expertise in ethnographic and immersive customer research
• Experience running and managing field experiments from clarifying the hypothesis to set up and measuring results
• Ability to move from insights into prototypes and experiments through preferred digital tools such as Figma, Adobe XD etc.
• Expertise of human-centred design processes and curiosity to adopt new approaches to product and service development
• Strong track record of collaborating with product owners, technical teams and data scientists

If you’ve got 3 of the 5 skills we’re looking for, we still want to hear from you!

It would be beneficial if you also had:

• A Bachelor’s degree or equivalent in a design-related discipline
• Expertise in Adobe Design Suite (Illustrator, InDesign, etc)
• Interested in the startup world from FinTech, InsureTech to mobility as a service

Qualified candidates must present an online portfolio that:

• Demonstrates a passion for digital product development and deep customer insights
• Shows experience with diverse content and subject matter, innovation and usability