Agency / Consultancy

Service Designer

Full Time

Solera

We are Solera, an innovation boutique that seeks to make our clients a better version of themselves, working as a team under the great User Centered Design strategy, managing to transform them into more human, more relevant and more successful companies.

In our daily work, we co-create with our clients, major economic groups, unique digital experiences that quickly become Success Stories and reach millions of users.

What is the professional we are looking for like?

  • 2 to 4 years of experience.
  • Knowledge of work methodologies such as: Design Thinking.
  • Interest in service design with experience using service design methods.
  • Availability to work in a hybrid way in San Isidro

What will your challenges be?

  • Analyze, collect and interpret information to establish a diagnosis that allows for the construction of action plans focused on the client and backstage users.
  • Propose and suggest the appropriate tools and methodologies for each project (customer journey maps, blueprints, flowcharts, use cases, proof of concepts, contingency design, etc.)
  • Mandatory experience in the use of DesignThinking, Service Design and the use of at least 2 other frameworks such as: Customer Experience, JOBs to BE DONE, Business Design, Strategic Design and Behavioral Design.
  • Moderate and facilitate workshops to co-create solutions for initiatives with different types of stakeholders.
  • Test and validate solution proposals with the client or end user through the most relevant tools and methods.
  • Present and communicate findings for project sponsors’ decision making.

Tools

  • Figma
  • Miro/MURAL
  • Google Suite
  • Excel
Location
Lima, Peru
Type
Full Time
Industry
Agency / Consultancy
Apply for Job

Job Details

Date Posted
03/02/2025
Status
Active
Location
Lima, Peru
Industry
Agency / Consultancy
Type
Full Time
Position
Mid level
Job Expiry
April 04, 2025
Salary
unspecified
Apply for this job

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