Agency / Consultancy
Service Designer
Full Time

Solera
We are Solera, an innovation boutique that seeks to make our clients a better version of themselves, working as a team under the great User Centered Design strategy, managing to transform them into more human, more relevant and more successful companies.
In our daily work, we co-create with our clients, major economic groups, unique digital experiences that quickly become Success Stories and reach millions of users.
What is the professional we are looking for like?
- 3 years of experience.
- Knowledge of work methodologies such as: Design Thinking.
- Interest in service design with experience using service design methods.
What will your challenges be?
- You will define, design and prototype services and implement business and technology-supported processes that reflect the most effective paths, representing an optimized and integrated customer and user experience.
- You identify, define and monitor experience design metrics across all customer touchpoints.
- Defines customer journeys applied to various businesses and maps the services associated with them.
- You execute the design process correctly with a user-centric focus.
- You deliver presentations to clients to convey team research findings with audience-appropriate storytelling.
- You interact with business and technology stakeholders.
Tools
- Figma
- Miro/MURAL
- Google Suite
- Excel
Location
San Miguel, Peru
Type
Full Time
Industry
Agency / Consultancy
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