Agency / Consultancy

Senior Service Designer (m/w/d)

Archived
Full Time

CGI

Position Description:

CGI Next develops digital solutions and business models for corporations, SMEs and startups at the Düsseldorf location with around 200 employees. In addition to the technical implementation of e-commerce, CRM, portal or marketing solutions, we would like to help our customers in the conception phase of their digital business model or the adaptation of their digital, marketing or sales strategy and contribute our experience to build digital champions. Therefore we are looking for reinforcement in the area of ​​digital transformation / digital strategy, here with a focus on the automotive industry and new mobility services. Here you can really make the difference. You work on digital consulting projects and contribute your professional expertise,

Your future duties and responsibilities:

This is where you can lend a hand:

As a Senior Service Designer, you have the opportunity to support our customers with their challenges and to design solutions. Your tasks include:

• Implementation of consulting and implementation projects on strategic and operational issues in the field of service design
• Market analysis and monitoring of trends in the field of digital business models
• Analysis of existing business processes with customer and employee
relevance • You use your service design tools box for the Development and creation of customer journey and design thinking workshops to develop new services, processes
• Development of business model canvas, value proposition, concepts, frameworks
• Visualization of the results
• Further development of our consulting offer
• Support in the further development of our service design consulting team

Required qualifications to be successful in this role:

What you should bring with you:

• Ideally, you have successfully completed a professionally relevant degree and at least 6 years of professional experience in a management consultancy, agency or in relevant roles in a company
• Several years of experience in the implementation of customer projects as a service designer or consultant
• Preferably experience in UX / UI topics
• In-depth knowledge of service design
• Strong customer orientation
• High communication and motivational skills
• Fluent written and spoken German and English

Location
Düsseldorf, North Rhine-Westphalia, Germany
Type
Full Time
Industry
Agency / Consultancy
Apply for Job
Sorry! This job has expired.

More jobs at CGI

Service Designer

CGI

job location
Goteborg, Sweden
industry
Agency / Consultancy

Service Designer

CGI

job location
Goteborg, Sweden
industry
Agency / Consultancy

Service designer

CGI

job location
Goteborg, Sweden
industry
Technology

More jobs in Germany

Senior Service Designer (m/f/d)

Siemens

job location
Erlangen, Germany
industry
Machinery

Senior Service Designer (f/m/d)

Heidelberg Materials

job location
Heidelberg, Germany
industry
Wholesale

Service Designer (m/w/d)

KION Group

job location
Frankfurt am Main, Germany
industry
Machinery

Proud Partners

Harmonic Design logoService Design Show logoTheyDo

We can help you attract the best service design talent and grow your brand. Partner with us.

Don’t miss important updates.

Join our email list to stay updated on new jobs, resources, events, and more to help you with your career

We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.
Back to Top
chevron-down