Agency / Consultancy
Senior Service Designer
Archived
Full Time
weme
What will you do
- Collaborate in the creation and improvement of the doctor’s journey, using agile methodologies, design thinking and user experience (UX) principles.
- Work independently and collaboratively at Squad FFCE, contributing to the development of multichannel strategies.
- Be guardian of the multichannel pillar, ensuring that all initiatives are aligned with the company’s future vision.
- Facilitate communication and exchange of information with other members of the Squad, made up of multichannel, marketing, PMO, data professionals and other specialists.
- Develop and implement projects aimed at doctors, exploring new ways to reach them digitally.
- Use design thinking, agile tools and other methodologies for prototyping, testing and validating solutions.
- Participate in monthly data sharing meetings and the strategic forum, contributing to decisions related to medical initiatives.
What are we looking for
- Proven experience in customer journey design, UX and multichannel strategies.
- Minimum of 6 years of experience, preferably in senior or strategic positions.
- Knowledge of agile methodologies, design thinking and related tools.
- Fluent English.
- Teamwork, autonomy, self-management, proactivity and analytical skills.
- Experience in the medical field desirable, but not mandatory.
Location
São Paulo, Brazil
Type
Full Time
Industry
Agency / Consultancy
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