Media
Service Designer
Archived
Full Time
SKY Brazil
We are looking for a Service Designer who will have the challenge of:
- Contribute to building a culture of customer centricity among product teams;
- Facilitate sessions of design thinking, ideation, design sprint, alignment and any type of workshop necessary to obtain alignment and convergence between the areas around the client;
- Collect and analyze product and market data, including through interviews with SKY customers, prospects and non-customers;
- Monitor the investigation process with the Research and CX teams;
- Share learning with the teams involved;
- Construction of as is and to be days, for the development of initiatives with the product areas;
- Collaborate in the definition of product experience strategies;
Identify yourself? Now we’d like to know if you have the necessary requirements:
- Complete higher education;
- MBA and / or Postgraduate studies will be a differential;
- Knowledge in Facilitation, Service Design, Design Thinking, Qualitative and quantitative research, interview with users, Google Analytics, Sketch, Adobe Package.
What will you find here?
- Culture of flexibility, with: home office policy; working hours, dress codes and flexible benefits;
- Benefit possibilities: Parking, Check up, Good Card, Flu Vaccine, SKY Products, Gym Incentive, Gympass and Private Pension.
- Maternity leave of 6 months and paternity of 20 days;
- Birthday day off;
- Collaborative, diverse and inclusive work environment.
Location
, SP
Type
Full Time
Industry
Media
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