Service Designer

What does our team do?  

Service and interaction design are at the heart of our design process. Our Service and Interaction Designers are a diverse team of strategic and empathetic thinkers and experts in deep interaction who visualize and build experiences from service design to digital product creation.

Service & Interaction Designer (D2) supports interaction design and service design activities on projects, including customer workshops, creative brainstorms, interaction design and service design definition. This is your opportunity to be part of a team that is making a positive impact for our customers and the world, creating products and services that people love.

What you will do in your day to day:

● Discover user needs through research, develop deep insights, generate concepts and create how people will interact with the products and services we design.

● Contribute to interaction design and service design activities, including customer workshops, user interviews and creative ideas.

● Define interactions and services based on relevant business, technical and design considerations.

● Seek contributions and feedback from mid-level and senior team members.

● Create key service and interaction design products.

● Plan, design, facilitate and synthesize workshops.

● Create products that demonstrate exceptional service design and interaction for our customers and their customers.

● Develop discipline and practice in our studios.

● Lead, lean, be creative and have fun.