Service Designer
Algar Tech
The Service Designer is responsible for providing the best possible experiences for customers through a product or services. Energy and a lot of desire for transformation are the basic pillars of this professional here at Tech.
Check the details of the vacancy below:
You will be responsible for:
– Stimulate and develop innovation projects.
– Observe opportunities for changes in processes and services.
– Involve members of different teams with a focus on collaboration for discussion and generation of ideas.
– Organize information in order to meet customer needs.
– Organize meetings for ideation and identification of problems in contact channels.
– Make prototypes and service tests.
– Promote workshops based on current processes with a focus on new ideas.
– Conducting market research
Assignments
– Knowledge of UX / UI design;
– Deep knowledge about design thinking and double Diamond;
– Knowledge in agile methodologies;
– Ability to work collaboratively
– Intermediate knowledge in Adobe XD or Figma.
Differentials
– Think outside the box
– Propose improvements based on market trends
– Be uncomfortable with traditional processes
– Question bureaucratic points involving services or products
- – Have knowledge or interest with the banking world
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