Technology
Service Designer
Archived
Full Time
Nomah
You as Service Designer will be responsible for
Transforming complex problems into intuitive and easy-to-use experiences, uniting the needs of the customer and the collaborator with the business objectives.
You will enter the Back Office Services Squad with the following scopes:
▸ Design/Integrations/Development of CMS (Content Management System)
▸ Design/Integrations/Development of PMS (Property Management System) to manage inventory and distribute to various channels through the Channel Managers service;
▸ Design/Integration/Development of other satellite services (Financial, Pricing, Task Management and Ops automations).
Main activities
-
- Prototyping, hypothesis validation and data analysis;
- Plan, design, facilitate and synthesize workshops;
- Conduct research, being responsible for creating scripts, recruiting, interviews, synthesis and presentation of results;
- Create complex flows, diagrams and user journeys mapping the different interactions between stakeholders;
- Interact closely with the Software Engineer team and the Product Manager for a perfect project implementation.
Required knowledge, skills and attitudes
-
- Have solid experience in Product Design, proven by cases or portfolio that demonstrate your process and decision making.
- Design methodologies, the entire product cycle from discovery, prototyping, hypothesis validation and data analysis;
- Aptitude with prototyping and analysis tools (Figma, Hotjar, Google Analytics);
- Ability to work with agile methodologies, knowing how to adapt to changes throughout the process;
- Analytical profile: makes use of facts and data to guide decisions;
- Ability to transform complex problems into simple and impactful solutions;
- Rational of scaling everything you do, be it research, design system or processes;
- Build connection with other business areas, influencing business decisions that advocate user-centric design;
- Great communication and time management skills;
- Be passionate about what you do and the end-to-end process;
Will be considered differentials
-
- Experience with software products and digital services;
- Experience with information architecture.
Location
, MT
, MT
, MT
Type
Full Time
Industry
Technology
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