Telecommunication
Service Designer
Archived
Full Time
Oi
MAIN RESPONSIBILITIES
How will your day-to-day be?
- Help in defining and conducting qualitative research;
- Map pains and create user journeys;
- Knowing how to analyze data and results of quantitative and qualitative research;
- Devising and conducting ideation workshops to generate insights;
- Compile generated insights and structure them in an organized and assertive way;
- Create presentations of the work developed for business areas;
- Make many presentations to the different areas of the company.
REQUIREMENTS AND SKILLS
What knowledge cannot be lacking?
- Course or experience in Design Thinking;
- Previous experience as a workshop facilitator;
- Experience with digital tools like Miro or Mural;
- Know how to create User Journeys, personas and blueprints ;
- Solid knowledge of tools for making corporate presentations (Key Note, PowerPoint);
- Ability to clearly convey your ideas.
Skills that increase your chances:
- Experience with prototyping;
- Domain of research methods to understand user behavior;
- Ability to think assertively about products and services ;
- Agility in project development;
- Know how to collect and process data in participatory observation.
Location
, RJ
Type
Full Time
Industry
Telecommunication
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