Technology
Service Designer
Archived
Full Time
Zitrus Healthtech
-> As a service designer within Zitrus, your role will be to act as a consultant for our customers, mapping the service journey, identifying opportunities for process transformations, improvements and business made tangible through prototypes and/or blueprints.
● Systemically and holistically approach the user experience to identify opportunities for changes in processes and services;
● Easily communicate and design feasible service concepts and ideas to the team and stakeholders using methods and tools that illustrate all service components and touchpoints;
● Plan and facilitate co -creative understanding and ideation sessions and workshops involving internal and external stakeholders ;
● Conduct team alignments to ensure service delivery according to the mapped criteria;
● Collaborate with Designers , POs , Developers , Stakeholders and other interested parties;
● Support cultural transformation, always encouraging the empathic vision of our clients to put themselves in the shoes of users;
Technical requirements needed:
● Experience in building consistent and consistent experiences based on user research and business definitions, demonstrated through portfolio;
● Ability to plan and conduct research and immersion and ideation workshops;
● Ability to transform complex problems into simple and impactful solutions;
● Having a problem lover mindset (loving the problem more than the solution);
● Know how to analyze, synthesize and triangulate qualitative and quantitative insights from different sources;
● Love to create innovative services and impact people and businesses;
● Be a communicative, curious person and enjoy working as a team, sharing and learning from each other.
It will count in your favor:
● Experience in the health area.
● Experience in the health area.
Location
, SC
Type
Full Time
Industry
Technology
More jobs at Zitrus Healthtech
We haven't found any other jobs at Zitrus Healthtech.
More jobs in Brazil
Service Designer
Einstein Hospital Israelita
São Paulo, Brazil
Health
5 days ago
Senior Service Designer
Electrolux Group
Paraná, Brazil
Manufacturing
3 months ago
Senior Service Designer
GrupoSC Distribuidora de Medicamentos
São Paulo, Brazil
Transport and mobility
4 months ago
Report this Job Listing
Proud Partners
We can help you attract the best service design talent and grow your brand. Partner with us.
Don’t miss important updates.
Join our email list to stay updated on new jobs, resources, events, and more to help you with your career
We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.
