Finance

Service Designer

Archived
Full Time

Mercado Bitcoin

Want to know the challenges of this mission? :rocket:
  • Work with squads and be responsible for product design decisions on the features created by this team;
  • Map journeys and observe opportunities for change in processes and services;
  • Facilitate conversations and projects, involving professionals from other teams to discuss guidelines, improvements and innovation;
  • Validate concepts and hypotheses through experimentation or usability tests;
  • Bring studies and benchmarking guidelines and how analogous markets solve similar problems;
  • Propose improvements in processes and interfaces to deliver better experiences for customers;
  • Knowledge of Design Thinking concepts and tools;
  • Experience in usability testing;
  • Participate in discovery processes and usability tests moving between the different areas of the company;
  • Specify projects with a good level of technical detail.
And what does it take to be part of the crew? :adult::rocket:
  • Commitment to deadlines and self-management of deliveries;
  • Experience in the design of digital products;
  • Knowledge in Service Design Tools (blueprints, user mapping, card sorting, swot, business canvas and the like);
  • Ability to transform complex problems into simple and impactful solutions;
  • Know how to work in agile processes (kanban, scrum among others).
And you will be differentiated  :star2: if you have…
  • Knowledge in the areas of Research, Anthropology, Psychology or BI;
  • Knowledge in Interface Design;
  • Knowledge about the crypto world;
  • Higher education and/or certifications.
Location
, SP
Type
Full Time
Industry
Finance
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