Health

Service Design

Archived
Full Time

Dasa

MAIN RESPONSIBILITIES

  • Structure and share the evolution of projects with design leadership and stakeholders;
  • Work collaboratively with the team in an environment of frequent changes;
  • Promote the quality of experience for different audiences.

REQUIREMENTS AND SKILLS

  •  Mastery of the design process and its methods (Research, Personas, Journeys, Service Blueprint, Service Vision, Jobs to Be Done, etc);
  • Planning, conducting and synthesizing qualitative and quantitative research, promoting the consolidation of actionable insights;
  • Facilitation and harmonization of co-creation processes;
  • Consolidation of results in strategic reports;
  • Planning, structuring, conducting and documenting the service prototyping stage.

Location
, SP
Type
Full Time
Industry
Health
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