Service Designer

We are looking for a highly motivated and experienced Software Developer to join our technology team. The ideal candidate will have a proven track record of success in Design Thinking projects and a set of characteristics observed in people who work with this methodology in mind.

1. Empathy: They can imagine the world from multiple perspectives. Among them we have colleagues, customers and users. Taking the user’s perspective, told in the first person, this approach allows you to imagine the solution to meet the user’s implicit and inherent expectations. Extreme observation capacity.

2. Interactive thinking: Going beyond the analysis of processes, this characteristic means being able to observe all the approvals of the processes (some even contradictory), confronting problems to create new solutions and dramatically improve alternatives.

3. Optimism: Assuming that no matter the size of the challenge and the restrictions imposed, in the end a potential solution is better than existing alternatives.

4. Experimentation: Innovations are achieved in small increments. Design Thinkers ask questions and explore constraints creatively so that new approaches and paths are considered.

5. Collaboration: The increasing complexity of products, services and experiences has led to the exchange of solitary geniuses for really enthusiastic and interdisciplinary collaborative groups.

Responsibilities:

You will be responsible for planning, creating and developing products and services. It is a process that seeks creative and innovative solutions to meet product characteristics, customer and company needs in tune with market demands and opportunities.

Must have knowledge of the financial market, wholesale and retail services.