Agency / Consultancy

Senior Service Designer

Archived
Full Time

Capitani Group

Understand how the scientific approach to hypothesis generation and validation works, as well as how to transform concepts and opportunities into tangible ideas that can be tested;
Openness to constant collaboration with design, business, technology teams and external partners;
Able to develop research plans and tests based on a good understanding of the context. Be inquisitive, curious and attentive to the intention of each exploration in order to connect the results with the evolution of our services.
Synthesis, critical analysis and communication skills – know how to formulate questions, create reasoning, analyses, insights and hypotheses in a clear and objective way. Understand the difference between findings and insights and turn user learnings into recommendations and new opportunities for the team.
Experience conducting desk research, benchmarking, qualitative interviews and usability testing.
Make it easy to create well-structured and visually engaging presentations, working on storytelling elements. Domain in flow tools such as user journey and flow of use
Having the flexible mindset of listening to team feedback and being open to making changes and seeking improvements;
Interpersonal and sociability skills with the rest of the team, who knows how to work as a team
Location
São Paulo, Brazil
Type
Full Time
Industry
Agency / Consultancy
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