Service Designer

Salary: Starting from £32,335 – £35,559 per annum

Grade: Grade 8

Hours: 30 hours per week

Place of work: Worthing Town Hall

Closing date: 11th October 2020

Adur & Worthing Councils have been using service design for a number of years to tackle complex issues that we face as an area. Preventing homelessness, linking up those out of work with good job opportunities, supporting those in debt to have greater financial resilience, delivering good services…these are a few examples of what we’ve been working on.

This exciting role – our first in-house service design position – is rich in opportunity and challenge if you’re passionate about improving the user experience and improving outcomes for residents and businesses alike. You’ll be supporting teams to make transformational change through service design projects and will have the autonomy to make your mark as a service designer in an enabling and forward-thinking local authority.

Who we’re looking for

We’re looking for someone who is ambitious, autonomous, curious, quick at developing strong working relationships and able to both get into the details of specific projects and see the bigger picture.

You’ll have a service design qualification or equivalent on-the-job experience, strong visual design and communication skills and the follow through to take a service design project from initial scoping right through to implementing and evaluating pilot projects.

There will be a dual focus in this role of both leading service design projects (with external service design consultancy support for large, complex projects) and upskilling people within the councils in service design thinking and skills – whether that’s through training, mentoring, coaching or collaborating on service design projects.

What’s in it for you?

An excellent remuneration package with generous holiday entitlement and paid leave for volunteering projects. We offer flexible benefits that can be tailored to suit you and your family. From our parental leave policies through to employee discounts, retail vouchers and local government pension we are committed to supporting you throughout your career with us.