Health
Senior Service Designer
Archived
Full Time
British Red Cross
The Senior Service Designer will work closely with service teams within the migration and displacement cause area to shape and scope service design priorities for the design team. Day to day you will work as part of a multidisciplinary service design team, continuously improving end to end journeys as well as designing new, strategically aligned services.
Part of a growing community of designers, you will actively contribute to the development of our user-centred design approach and collaborating to ensure consistency and continuous improvement through shared learning.
What we are looking for…
You will be an experienced Service Designer with a portfolio showcasing work to improve end to end user journeys across both digital and offline channels.
You will be user focused with sound experience of user research, including rapid prototyping and quantitative and qualitative methods.
You will be able to identify constraints and work within them where necessary and challenging their validity where appropriate.
You will be able to identify constraints and work within them where necessary and challenging their validity where appropriate.
What you get in return…
– 36 days holiday (inclusive of bank holidays)
– Option to buy an extra 5 days annual leave
– Up to 6% contributory pension
– Flexible working policy
– Discounts from a range of online and high street retailers
Location
, Scotland
Type
Full Time
Industry
Health
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