Government
Service Designer
Archived
Full Time
London Borough of Hackney
About the role
As a service designer, you will design the resident journey when accessing council services.
To do this you will:
- visualise and prototype services and interactions, using a range of methods
- help teams understand the wider context of what they’re working on and how it fits into a service for residents
- interrogate, improve and create the backend systems and processes needed to support services
- use and create new design patterns
- help identify insights and needs, and translate them into designs.
About you
We don’t expect you to tick every box on our job description. The role will suit you if:
- You are, or have been, a service designer who wants to make a difference
- Or you’ve done a different role with relevant skills, and are interested and willing to learn
- Have experience in journey or service mapping, prototyping, and design systems
- Can work in a fast-paced environment, as part of a multidisciplinary, diverse team.
Our priorities
- Products that reduce time and effort for our residents
- Products that enable staff to deliver outstanding public services
- Using digital tools to transform services and create value for money.
What we love about working for Hackney
- Doing work that has a positive impact on residents’ lives
- Amazing colleagues who are brimming with enthusiasm and ideas to help improve the services we deliver
- We are proud of having a diverse workforce that reflects our community
- Flexibility of hybrid working and being able to have a good work-life balance
- No one day is ever the same and you’ll get to work across a wide range of services
Location
London, United Kingdom
Type
Full Time
Industry
Government
More jobs at London Borough of Hackney
Service Designer
London Borough of Hackney
London, United Kingdom
Government
11 months ago
Service Designer
London Borough of Hackney
London, United Kingdom
Government
1 year ago
Lead Service Designer
London Borough of Hackney
, England
Government
2 years ago
More jobs in London
Service Designer
E.ON Next
London, United Kingdom
Utilities
18 hours ago
Service Designer
Toyota Connected Europe
London, United Kingdom
Agency / Consultancy
2 days ago
Senior Service Designer
Hitachi Solutions Europe
London, United Kingdom
Agency / Consultancy
Report this Job Listing
Proud Partners
We can help you attract the best service design talent and grow your brand. Partner with us.
Don’t miss important updates.
Join our email list to stay updated on new jobs, resources, events, and more to help you with your career
We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.