Service Designer

As a Service Designer, you will:

· Provide creative insight based upon provable research for multi-disciplinary teams, ensuring high quality results.

· Use design research techniques to uncover customer needs and pain points.

· Understand, analyse and map complex journeys and processes.

· Develop service concepts, blueprints and other service design artefacts.

· Establish and manage relationships.

Your experience:

· Relevant experience in service design or related role such as user experience design or design research

· Experience in a role working across multi-disciplinary teams to produce coherent and effective design solutions

· Passionate about service design creating human-centred services.

· Knowledge of existing and emerging service design tools and methods.

· Strong communication skills both verbal and written.

· Experience in running online and offline workshops.

· Proven history of delivering results on time and within budget.

· Provable Service Design (UX Strategy) experience

· Accustomed to working collaboratively with clients and cross-functional team members.