Service Designer

As a Service Designer, you will:

• Provide creative insight based upon provable research for multi-disciplinary teams, ensuring high quality results.
• Use design research techniques to uncover customer needs and pain points.
• Understand, analyze, and map complex journeys and processes.
• Develop service concepts, blueprints, and other service design artefacts.
• Establish and manage relationships.

Your experience:

• Relevant experience in service design or related role such as user experience design or design research
• Experience in a role working across multi-disciplinary teams to produce coherent and effective design solutions.
• Passionate about service design creating human-centered services.
• Knowledge of existing and emerging service design tools and methods.
• Strong communication skills both verbal and written.
• Experience in running online and offline workshops.
• Proven history of delivering results on time and within budget.
• Provable Service Design (UX Strategy) experience
• Accustomed to working collaboratively with clients and cross-functional team members.