Service Designer

KPMG Sweden
As a service designer, you will be an integral part of understanding customer behavior, working hard to put the end-user at the center of everything that we do. You will work as a part of a project team and have a significant impact on the deliverables of the projects, applying a service design mindset and methodologies, from user research to analysis, ideation, prototyping, and testing.
Management Consulting has a broad offering and as part of that process, you will help the clients by being part of our Customer Transformation team to redefine their customer experience, manage their brand, and implement the support needed for that change. Our goal is to become a trusted partner for our clients. Customers are better informed, connected, and more demanding than ever and customer experiences are becoming a key differentiator. Experiences need to be adapted to the user’s goals and needs. KPMG is currently experiencing an exciting period of growth within all areas of operations and is now looking for more talents to join our Customer offering.
What is in it for you?
- Opportunity to work with some of Sweden’s largest companies
- A fun and flexible working culture
- Work with smart and humble people
- International work environment
Benefits:
- Environment: Working at a central and modern space in the heart of Stockholm.
- Personal Development: You get assigned a performance manager that helps you set yearly goals, for your personal and professional development. With regular follow-ups to support you in your journey.
- Events and activities: The culture is a priority at KPMG, to build and strengthen the bonds of their employees. That is why we are committed to planning and participating in various activities and events.
- Culture: A varied and welcoming working environment.
- Wellness : Variety of health benefits.
We are looking forward to seeing your portfolio and personal letter.
Skills & Requirements
Who are You?
You are highly self-motivated and a true team player always hungry for pushing innovative design ideas. You happily share your ideas and confidently present your work internally and to clients.
- At least 2 years of Design education
- Experience in Service Design Practices
- Excited about learning to do new things
- A team player
- Effective communication and collaboration skills
- At least 4 years of work experience
Some Skills You Should Bring to the Table
- Experience in XD/Figma or similar softwares
- Experience in Collaboration tools like Miro, Mural.
- Able to handle multiple projects at once
- Fluent in Swedish and English
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