Senior Service Designer
Archived
Full Time
Etribes
Your mission
- You successfully combine different methods from design thinking, branding, user experience design, service design and user research.
- You conceive and design digital products (e-commerce products, platforms, ecosystems) and omnichannel services.
- You are responsible for the strategic conception, develop ideas in co-creation with a cross-functional team and create experiences that are really meaningful.
- You derive new courses of action for business models from the customer and brand perspective.
- You analyze user needs, create personas and create customer journeys as well as value propositions and experience strategies.
- You advise our clients on innovative solutions and give recommendations for further development and optimization.
You bring that with you
- Several years of experience in the development and design of digital products
- a degree in business administration, psychology, product design / service design / design thinking or a comparable qualification
- Experience with service design methods and design thinking methods – Follow the user & user-centering you exemplify in every moment
- Enthusiasm for agile methods (Scrum, Kanban)
- Sensitivity and interest in innovative technologies and trends
- very good knowledge of German and English
- Flexibility and willingness to travel depending on the project
Location
Type
Full Time
Industry
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