Technology

UX and Service Designer

Archived
Full Time

GlobalLogic Poland

Do you get satisfaction from turning applications and services into something that people enjoy using? Are you a creative and analytical person at the same time? If yes, this is the perfect career opportunity for you!

Technology will disrupt the automotive industry significantly in the next decade and that’s why we are looking for an experienced (2-3 years) specialist to join our team and together digitally transform our company with a focus on the customer experience.

You will become part of a young, dynamic and multi-functional team, supporting our organization collaboratively from ideation to launch of innovative digital services and products across multiple touchpoints and alongside product managers, software engineers and designers.

If you have a feeling, even slightly, that this is something for you – don’t hesitate. Our fantastic recruitment team will provide you with more information and guide you through the process.

Don’t waste any second, apply!

Requirements:

  • At least 2 years of experience working as a UX Designer
  • Knowledge in usability and human factors techniques, UX research and customer validation process
  • Experience in the development of Customer Journey, Service Blueprint, User Stories and service flows
  • Knowledge of general digital front-end and back-end digital environments and jargon
  • Knowledge of wireframe and digital/virtual prototyping tools and design software
  • Good problem-solving and analytical skills
  • All-hands-on-deck approach and ability to work and communicate in a multidisciplinary team (from business and technical levels)
  • Flexibility, fast learning and ability to work under pressure
  • Strong attention to detail, committed to delivering high standards
  • Very good English (both spoken and written)
  • Previous work experience in digital design environments/companies – nice to have

Job Responsibilities:

  • Create professional and/or technical User Acceptance Test Scripts (UX Scenarios) based on existing User Stories and IT/Business/design materials
  • Ensure appropriate engagement and oversight of User Acceptance Testing quality across APP or WEB digital touchpoints
  • Execute test following test cases
  • Report progress, status, risks, issues and results to Manager and across different teams progress and results of tests
  • Report and support triage of defects and issues
  • Support test sessions with prospect/stakeholders (e.i. Usability, Shadowing testing)
  • Identify potential design and services improvements and proactively work on solutions
  • Set up and perform digital and virtual testing in different design stages
Location
Wrocław, Poland
Type
Full Time
Industry
Technology
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