Entertainment

Service Designer

Archived
Full Time

Atlantic City Casino & Sports

What are we looking for?

In Atlantic City we are a family that always seeks to improve ourselves to surprise our guests. Our Service Designer participates in the evaluation, design and redesign of processes and services that directly impact our user’s experience.

What will your day to day be like?

  • Lead, define, and supervise the use and execution of various design tools for the journey of our guests (digital and in-person) and our collaborators, identifying points of interaction and detecting opportunities for improvements to achieve omnichannel in both services.
  • Propose, implement and accompany in the use of research, development and testing methodologies consistent with current needs, in order to know the profile of our guests and facilitate actions for the various processes executed by our collaborators.
  • Carry out benchmarks of the digital and physical service, with the aim of detecting opportunities to improve competition which we can apply in the business.
  • Participate in the validation of the services provided to guests and thus be able to obtain information from users (guests and collaborators), identifying opportunities, validating hypotheses and generating projects based on the results obtained.

What are we looking for in you?

  • Studies in Design Thinking, Human Centered Design, Service Design or Innovation (certification not essential)
  • Graduated in Administration, Psychology, Marketing, Industrial Engineering or similar.
  • Experience in research in strategic design (Design Thinking, Atomic Research, Design Sprint, Behavioraldesign, service design)
  • Experience developing Service Blueprints, Customer Journey Maps
  • Experience leading teams
Location
Miraflores, Peru
Type
Full Time
Industry
Entertainment
Apply for Job
Sorry! This job has expired.

More jobs at Atlantic City Casino & Sports

Service Designer

Atlantic City Casino & Sports

job location
Miraflores, Provincia de Lima
industry
Gambling

Lead Service Designer

Atlantic City Casino & Sports

job location
Miraflores, Lima, Peru
industry
Entertainment

Service Designer

Atlantic City Casino & Sports

job location
Miraflores, Provincia de Lima
industry
Entertainment

More jobs in Peru

Senior Service Designer

Encora Inc

job location
Lima, Peru
industry
Agency / Consultancy

Senior Service Designer

Auna

job location
Lima, Peru
industry
Health

Service Designer

NTT DATA Europe & Latam

job location
Lima, Peru
industry
Agency / Consultancy

Proud Partners

Service Design Show logo

We can help you attract the best service design talent and grow your brand. Partner with us.

Don’t miss important updates.

Join our email list to stay updated on new jobs, resources, events, and more to help you with your career

We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.
Back to Top
chevron-down