Junior Strategic & Service Designer

GELLIFY offers a young, dynamic and creative environment . We offer a space where you can get involved in the first person, and where you can meet with different realities operating in different market sectors.

If you are passionate about I nnovation & Digital Transformation, continue reading this job description and apply!

We believe in meaningful innovation, which increases the business and value of organizations , generating a positive impact on society. We help our clients connect with the innovation ecosystem to design and develop innovation aligned with business objectives , hybridizing the classic models of strategic consulting and design thinking. We are close to those who do business, agile in defining governance processes and models that make innovation repeatable and scalable and focused on execution.

 We are looking for a young talent to join the Innovation Advisory team, which deals with consulting in the following areas:

1- Innovation : accompanying companies in the path of innovation, from the definition of innovation strategies and processes, to the identification of innovative opportunities through design thinking and technology scouting methodologies.

2- Business Design & Strategy : generate and test new business models, from value proposition, to market analysis, to economics

3- Phygital Factory : innovating industrial operations, from mapping processes to identifying use cases for innovative digital technologies

4- Smart Human : spreading the culture of innovation and digital skills and innovating the employee experience

The figure will deal with:

• Carry out design activities of the user experience of product-service systems, software / digital touch points and organizational processes
• Participate in the design and delivery of design thinking and co-design workshops with the customer or other stakeholders
• Create deliverables such as: service maps, blueprints, AI maps, lo-fi / hi-fi wireframes …
• Carry out business design activities: generation of innovation concepts, innovative business models, value proposition design.
• Carry out exploratory research activities in relation to the design of product-service systems, software / digital touch points and business models, with the aim of collecting data relating to the business context, trends, users / stakeholders and the strategy of the client company. The research activity can be desk and field and will involve the use of qualitative but also quantitative methodologies. In particular, it will deal with:
• Help define the research methodology
• Data collection and analysis (e.g. desks, interviews, focus groups, questionnaires, shadowing, mystery, analytics …)
• Create project presentations and research reports
•  Participate in consulting projects together with Innovation Advisory colleagues. 

Requirements

• Degree or Master in Design disciplines (eg Service Design, Strategic Design, Interaction Design, Business design, Product-service-system design, Industrial Design Engineering & Innovation).
• At least 2 years of experience in consulting in the field of service design, strategic design or innovation.
• Fluent English written and spoken
• Excellent knowledge of Adobe CC
• Nice to have: other foreign languages