UX & Service Designer Internship

About the job:

Through our internship program, you will be part of our Design Team, assisting it across a mix of UX/UI, Service and  Visual domains to ideate and design innovative an customer-centric experiences. You will manage specific tasks and deliverables, contributing individually and supporting teams on client-facing and internal projects, working on holistic design solutions, from early-stage idea generation until detailed design output

Role description and main responsibilities:

As a UX & Service Designer Intership you will support the design director and other designers on:

• Plan and conduct user research, ethnographic interviews and competitor analysis
• Create user stories, personas, customer journey maps through user research and data
• Moderate Design Thinking workshops and Co-Design activities
• Produce compelling design deliverables (i.e. research output, customer journey maps, service blueprint, storyboards, video, etc.) to conceptualize ideas and information and accurately convey to client and colleagues
• Create wireframes, user flows and prototypes using specialist tools such as Figma, Adobe XD, Skecth, ecc.
• Design graphic UI elements, mockups and interactions (e.g. menus, tabs, buttons, etc.)
• Create original visual and graphic designs (e.g. images, sketches, lay-outs, templates, infographics, etc.)
• Design aesthetics and create the design systems to be implemented within website, apps and digital solutions
• Work collaboratively with other designers, product managers, business analysts and developers

Required Skills:

• Education in the field of design
• Experience on UX/UI and Service Design, skills on graphic and visual Design will be a big plus
• Confident with wireframe & prototype, fluency with Figma
• Customer oriented, curious about technologies and how to leverage them to improve the user experiences
• Positive team player with a willingness to listen and learn
• Passionate about all areas of design
• Fluent in English and Italian (oral and written)