Agency / Consultancy

Principal Service Designer

Archived
Full Time

Wipro Technologies

Job Description

We are looking for an experienced and talented service designer who can make innovation happen for ambitious clients and offer real value, solutions, and impact across industries. We’re looking for a Service Designer with the experience, passion and Jedi skills to help us rid the world of crappy design – one project at a time.

Based in Bangalore, you’ll join our team of Researchers, Strategists and Designers within the service, business, brand, digital, interaction and user experience disciplines. You’ll work in an international and playful environment with big, innovative brands. You’ll be part of a culture with unparalleled passion for changing the world through exceptional human-shaped design and problem solving.

We’ll give you everything you can dream of from super friendly and creative co-workers, a strong focus on your development, to projects that really make a difference. It’s important to us that joining Designit be one of the best decisions of your life!

What you’ll do:

  • Create real business transformation for our clients and redefine their offerings
  • Conduct qualitative research using design research techniques and turn insights and identified opportunity spaces into differentiating service experiences
  • Work with service design across industries
  • Stay updated on the latest developments/trends/thinking within your field and share your knowledge and thoughts with both colleagues and clients
  • Define the future customer journey across channels and touch points for some of the world’s leading international brands
  • Present to clients, and facilitate and develop workshops and co-creation sessions
  • Participate in sales activities (RFPs, presentations etc.), author PoVs, and scope, plan and lead service design projects

Qualifications

  • A masters graduate in business, design, research or other relevant educational backgrounds
  • A skilled professional with significant experience working with service design, 10-14+ years – preferably from the consultancy side
  • A hands-on creator with daily practice of sketching, visualizing, prototyping and other service design techniques like value propositions, journey mapping, service specifications, blueprinting, and testing.
  • A great communicator, workshop facilitator, and solid client partner – able to listen, learn, advise and build strong relationships with our clients.
  • A person who thinks beyond categories and dreams of service experiences across products and platforms
  • A problem solver, with ideas that challenge the ordinary, together with the drive–and the guts – to bring them to life.
  • An outgoing, results-oriented and a motivated team player
  • A strong facilitator and presenter and an excellent communicator in English
Location
Bengaluru, KA
Type
Full Time
Industry
Agency / Consultancy
Apply for Job
Sorry! This job has expired.

More jobs at Wipro Technologies

We haven't found any other jobs at Wipro Technologies.

More jobs in India

Service Designer

WPP

job location
Chennai, Tamil Nadu, India
industry
Advertising Services

Lead Service Designer

Wipro

job location
Bengaluru, Karnataka, India
industry
Agency / Consultancy

Lead Service Designer

GE HealthCare

job location
Bengaluru, Karnataka, India
industry
Health

Proud Partners

Harmonic Design logoService Design Show logoTheyDo

We can help you attract the best service design talent and grow your brand. Partner with us.

Don’t miss important updates.

Join our email list to stay updated on new jobs, resources, events, and more to help you with your career

We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.
Back to Top
chevron-down