Senior Service Designer

Design and (further) development of existing and new services based on data, adapted to user needs and customer life journey, by creating the highest possible customer experience;

Research and exploration of user needs and problems using quantitative and qualitative methodologies (customer interviews, questionnaires, analyses, summaries), collection and synthesis ;

Concept creation , understanding of current business processes, structure of future operations;

Creation of wireframes, low-fidelity wireframes, prototypes, validation of completed designs with users and internal stakeholders, continuous iteration;

Participation in UX/UI design ;

Documenting and coordinating the development of business requirements and detailed functional specifications with developers ;

Close cooperation with colleagues (designers, developers, marketing and customer service);

Following the entire life cycle of the services , from the idea, through planning, development and market introduction to user interactions;

Participation in the development and elaboration of design processes and methodologies;

Shared breakfast with your colleagues on Wednesdays.

You have extensive experience in service design and/or digital service/product management;

You worked for several years at a company that developed web solutions;

You have financial / economic knowledge and experience;

You know and move at home in the field of fintech innovations;

You are passionate about the development and improvement of your own product and the related tasks;

You think customer-centrically, you are sensitive to the needs of customers, but at the same time you do not lose sight of the strategy;

It is characterized by an analytical way of thinking, a strategic and systemic approach;

You think innovatively and creatively, you see solutions and challenges instead of problems;

You have B2B thinking and experience;

You are a team player and empathy is not unknown to you;

If you are communicative and appreciate good company (that’s us)

If professionally high-level and independent work, the possibility of continuous development, and a familiar, people-oriented work environment are values ​​for you.

If it is important to you that you will have complex tasks on which you have to work together with other teams.

We pay attention to each other, we have created a pleasant and supportive work environment;

We won’t leave you with your problems, you can ask anything at any time;

The quality of the product is more important than the deadline;

It is important that we have a good time and are happy to go out for a beer together;

You can see from the inside the operation of a company that has already proven itself in real market conditions;

Work in a Silicon Valley atmosphere at Graphisoft Park.

High level of English language skills

University degree

Several years of relevant professional experience