Technology

Senior Service Designer

Archived
Full Time

Számlázz.hu

Your tasks will be:

  • Design and (further) development of existing and new services and functions based on data, adapted to user needs and customer life journey, by creating the highest possible customer experience;

  • Researching and exploring user needs and problems using quantitative and qualitative methodologies (customer interviews, questionnaires, analyses, preparing summaries), collecting and synthesizing them ;

  • Concept creation , understanding of current business processes, structure of future operations;

  • Creation of wireframes, low-fidelity wireframes , prototypes , validation of completed plans with users and internal stakeholders, continuous iteration;

  • Participation in UX design, collaboration with UI designer colleagues ;

  • Documenting and coordinating the development of business requirements and detailed functional specifications with developers;

  • Close cooperation with colleagues (designers, developers, marketing and customer service);

  • Following the entire life cycle of the services , from the idea, through planning, development and market introduction to user interactions;

  • Participation in the development and elaboration of design processes and methodologies;

  • Shared breakfast with your colleagues on Wednesdays.

We are waiting for you, ha

  • You like to look at a product both operationally and strategically

  • You have extensive experience in service design and/or digital service/product management; or you have gained experience in areas close to these, e.g. As a Business Analyst, UX researcher, etc.

  • You worked for several years at a company that developed web solutions / you come from a design agency side ;

  • You have financial / economic knowledge and experience and/or you are at home in the field of fintech innovations;

  • You know and move at home in the field of fintech innovations ;

  • You are passionate about the development and improvement of your own product and the tasks surrounding it;

  • You think customer-centrically , you are sensitive to the needs of customers, but at the same time you do not lose sight of the strategy;

  • It is characterized by an analytical way of thinking, a strategic and systemic approach ;

  • You think innovatively and creatively, you see solutions and challenges instead of problems;

  • You have B2B thinking and experience;

  • You are a team player and empathy is not unknown to you;

  • If you are communicative and appreciate good company (that’s us) 🙂

Location
Budapest, Hungary
Type
Full Time
Industry
Technology
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