WHAT’S WAITING FOR YOU
- Improvement of existing user journeys and development of new user journeys, for our growing insurance portfolio and our increasing European presence
- Consolidation of insights, trends and UX metrics to enable the development of consistent and working experience and service concepts within complex multi-actor ecosystems
- Customer-centric storytelling for stakeholders that inspires change and innovation across departments
- Application of design thinking and tailor-made customer-centric methods in interdisciplinary project teams
- Planning, preparation and implementation of qualitative and quantitative user research
- Collaboration in the design team and related activities in the conception and development of interaction design and the development of interactive prototypes
- Enjoy coaching and sharing knowledge with your teammates