Logistics and supply chainTransport and mobility
Service Designer (f / m / d)
Archived
Full Time
Deutsche Bahn
Your tasks:
- You advise the teams offering services on the order portal, end-to-end along the order-to-cash process, starting from the receipt of a customer order through to the settlement of the outstanding claim
- You analyze, model and coordinate the introduction of smooth processes for service provision
- You support and enable service-providing teams in the context of the placement and implementation of your services towards a functioning orderability, availability and billing
- With your analytical skills you will examine the existing performance processes and thus gain important insights into potential for improvement
- You always have an open ear for customer inquiries and suggestions and answer them competently and solution-oriented
Your profile:
- You have successfully completed your studies or your training in business informatics or you have a comparable training with corresponding professional experience
- You have a good understanding of processes and methods in the design, business and IT environment
- Perfect if you have already gained experience in marketing and / or shop systems
- You will be able to understand and analyze the technical requirements of our customers in order to develop solutions
- You have already been able to apply agile methods such as Scrum or Kanban in practice and you really enjoy it
- Last but not least, you are an absolute team player, have good communication skills and bring a high level of curiosity and willingness to learn
Location
Frankfurt am Main, HE
Type
Full Time
Industry
Logistics and supply chainTransport and mobility
More jobs at Deutsche Bahn
Service Designer
Deutsche Bahn
Berlin, BE
Transport and mobility
2 years ago
Service Designer
Deutsche Bahn
Frankfurt am Main, HE
Transport and mobility
3 years ago
More jobs in Germany
Lead Service Designer
Fresenius Medical Care
Berlin, Germany
Health
Service Designer
Deutsche Rentenversicherung Bund
Berlin, Germany
Government
4 days ago
Report this Job Listing
Proud Partners
We can help you attract the best service design talent and grow your brand. Partner with us.
Don’t miss important updates.
Join our email list to stay updated on new jobs, resources, events, and more to help you with your career
We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.
