Technology

Senior Service Designer (m/f/d)

Archived
Full Time

Giesecke+Devrient

We are looking for a Senior Service Designer (m/f/d) to join our product team. This role will develop a deep understanding of user behaviors and needs in various markets and develop an intuitive, efficient and relevant user experience.

Your responsibilities:

  • You take the lead on developing outstanding user experience
  • You develop a deep understanding of user behaviors and habits
  • You identify users’ needs, pain points and contribute to developing solutions with real value for the user
  • You create user flows and think through usage scenarios
  • You conduct or steer user research internationally
  • You create storyboards, personas and usage scenarios and screen flows
  • You collaborate closely with product managers, designers and engineers

Your skills:

  • You have a degree in product design, innovation design or a similar area
  • You bring 5 or more years of experience in developing outstanding user experiences
  • You are an expert in wireframe or prototyping tools (Sketch, Zeplin, InVision, InDesign or Figma)
  • You are empathic, creative, analytical and user-centric mindset
  • You are self-organized and outcome oriented
  • You are a team player with good communication skills
  • You know your way around design thinking and usability testing methodologies
  • Languages: English (proficient), German and any other languages are a plus
  • Experience in payment or banking industry is a plus
  • Experience in designing user journeys in emerging markets is a plus
Location
München, BY
Type
Full Time
Industry
Technology
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